Privacy Policy

1. Information We Collect

Personal Information You Provide

When you use our services, we may collect the following information:

• Contact Information: Name, email address, phone number
• Business Information: Company name, industry, business size, job requirements
• Service Preferences: Type of virtual assistant needed, specific skills required, budget range
• Communication Data: Messages, feedback, and other communications with us

Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent on pages, click patterns
• Analytics Data: Traffic sources, conversion data, user behavior patterns
• Cookies and Tracking: Session data, preferences, marketing attribution

2. How We Use Your Information

We use your information for the following purposes:

Service Delivery

• Match you with suitable virtual assistants based on your requirements
• Facilitate communications between you and potential VAs
• Process payments and manage billing
• Provide customer support and respond to inquiries

Marketing and Communications

• Send you information about our services and updates
• Deliver targeted advertisements and marketing materials
• Follow up on strategy calls and service inquiries
• Send newsletters and promotional content (with your consent)

Business Operations

• Analyze and improve our website and services
• Conduct market research and analyze user trends
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We Do NOT Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We May Share Information With:

• Virtual Assistants: We share relevant information with VAs during the matching process
• Service Providers: Third-party vendors who help us operate our business (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Track marketing campaign effectiveness

Third-Party Tracking

Our website uses:

• Facebook Pixel: To track conversions and optimize ad campaigns
• Analytics Tools: To understand how users interact with our website
• Marketing Platforms: To deliver relevant advertisements across the web

You can control cookies through your browser settings or opt out of targeted advertising through industry opt-out tools.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure hosting infrastructure with regular security updates
• Access controls limiting who can view your information
• Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially reasonable efforts to protect your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Control

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format

Marketing Communications

• Unsubscribe from marketing emails using the link in any email
• Opt out of targeted advertising through browser settings
• Contact us to update your communication preferences

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other appropriate transfer mechanisms

8. Children's Privacy

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification for material changes
• Updating the "Last updated" date at the top of this policy